Reimagined flagship product. I conducted user research remote and in person, contextual inquiries, produced sketches, mockups, high fidelity prototypes and not to mention many coordinating meetings with product, development, and executive leadership.
This project represented a complex business with many moving parts. It also gave the company a strong strategic advantage over the competition. Also, the users needed to go from a mainly manual process to fully digital.
JAVA Clean Up
Customers had much frustration from JAVA. A small nimble team was created to ease the pain for the customers. An unexpected surprise found through collaboration made for an interesting resolution.